Privacy Policy

Information we receive

Depending on the service you use, this may include your name, email address, phone number, delivery details, order and payment status, product selections, support messages, and technical attribution such as page, referral, UTM values and advertising click identifiers.

How information is used

• to create, process, fulfil and support orders;
• to provide order-status and delivery information after the correct order and contact details are supplied;
• to maintain the waitlist and send relevant marketing where you have subscribed;
• to measure storefront and campaign performance and prevent misuse.

Service providers

Information may be processed by providers used for payments, delivery, email or messaging, hosting, analytics and advertising where needed for those functions. Payment is handled through the payment options shown during checkout; this site does not ask you to send payment credentials by email.

Your choices

You may use the unsubscribe facility supplied with marketing messages. An unsubscribe or blocklist status is preserved when the waitlist is submitted again. You may also contact support to ask about your information. Requests may require identity verification and remain subject to records that must reasonably be retained for orders, security or legal obligations.

Browser storage

The site uses browser storage and similar first-party identifiers to maintain a visit and attribution. Browser local storage is origin-specific, so moving to a genuinely different hostname may create a different visitor identifier.

Contact

For a question about this policy or a specific order, email support@mardinasafiyya.com. Include your order number where relevant, but do not send card or online-banking credentials.